FAQs

Here are some answers to the a few of the questions we get asked. Hope this helps anyone else out there who wants to know more about our services....


How do you identify your primary photographic style?
We like to capture natural, relaxed emotions.

Please describe any special techniques you offer:
At Creations we can provide many special effects if you wish including B&W photos, Sepia toning, Hand-Coloring, etc. B&W as well as Sepia conversions are done free of charge. Hand-coloring as well as other special effects are done with an extra charge upon request.

Do you have a media preference?
We work with Canon Digital equipment.

How many photographers do you work with?
Trina and Omari work together at every wedding. You will not have someone else show up to photograph you. Engagement and Portrait Sessions are generally photographed by Trina only.

Do you sometimes book yourself for more than one wedding in a day?
We only book one wedding per day and will not be booking 2 weddings on back to back days in the future.

Do you have a replacement photographer in case you become unavailable on the wedding day?
We have a list of photographers that we work with that we can access if a tragic event were to happen.

Do you bring back-up equipment to the event in case of malfunction?
We always have back-up equipment on hand.

Do you charge hourly or full day?
Our packages are based on events (ceremony, formals, reception) rather than hours, because each wedding is so different.

Do you require a meal break? If yes, do you require that the wedding party provide your meal?
Generally we are with the bride and groom for a full day - we do appreciate a meal be provided when the bridal party eats.

Do you charge for travel?
Events held within 1 hour of Edmonton, Alberta have no travel charges incurred. All other locations will be quoted upon inquiry.

How soon after the event are the proofs ready for viewing?
Unretouched images are ready for viewing within a week of the wedding.

In what format are the initial proofs offered?
The inital image viewing is with Trina in our office - after that visit the images will be available on a password protected online site for friends and family.

Do you reserve the right to publish the photos?
We offer a clause within our contract in which each couple can choose whether they are comfortable with having their images used for advertising purposes.

Do you provide the digital files to the couple?
Digital files are included in all of our wedding packages. Files can be purchased from our portrait packages.

Will images be available for viewing on an online gallery?
Yes, after the intial viewing session with the bride and groom.

What kind of albums do you offer?
We currently offer 4 styles of albums. Please contact us to come in and check them out.

When will I get the final book?
We provide our packages within 8-12 weeks from the date of the viewing session with our clients.

With so many photographers to choose from why should we choose you?
We love working with people and especially love the challenge of wedding photography. We are not general photographers who try to photograph landscapes, commercial photography, sports, teams, etc. We specialize in working with people in weddings and portraits. Within our company we try to exceed your expectations. It is our goal to have every client happy with the work they have received from us and want to come back to us for their future photography needs. We want to make your time with us fun and relaxing - we want you to have good memories from your session rather than memories of standing and waiting for us to set up around you.
Lastly - we want to "click" with you! If you are not comfortable with us and our relaxed style then we cannot give you the images that you see in our portfolio. We encourage you to meet with a few photographers to find the one that you are most comfortable with.

What hidden fees do you have?
Hidden fees suck and we don't have them. Our pricing is very straight forward and online for your convenience.

You take an unlimited amount of photos but our package has 300 retouched images...how does that work?
We take as many photos as we need to in order to cover your event fully. Afterward you will come in for a viewing session and go through those unretouched photos with Trina (we do edit out the obviously not good ones such as blinking, licking lips and poor exposures to save time). At that point you will choose the photos you want to fullfill your package. The images you have chosen will be retouched, printed and you will recieve a CD of them.

The images that go online - are they only the ones we have chosen for our package or all the images?
The images that go online are all the unretouched images that you have viewed with us. Any photo orders from the online site will be retouched before they are sent out.

What does "retouched" mean?
Retouched can mean many different things to different people - to us it is color and density (brightness) corrected. We remove minor blemishes (if you broke out with a major pimple on your wedding day). We may choose to crop your photo to remove distracting objects as well. Trina also uses her artists discretion in the retouching process - some images may have special effects added in, colors may be brightned or dulled as desired and some images may be converted to B&W or sepia toned.